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Step-by-step guides for App Monitors, infrastructure, alerting, status pages, logs, API integrations, and account management.

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App Monitors & Uptime App Monitor alert conditions explained

Configure uptime, response content, and JSON validation rules for HTTP monitors.

Alerting & On-Call Create infrastructure alert rules

Set metric thresholds on servers, services, DNS, ping, cron, and containers.

Alerting & On-Call Alert escalation and snoozing

Route follow-up notifications and temporarily suppress noisy alerts.

Logs & Analytics Log alert rules

Trigger alerts when log levels, keywords, or error counts exceed thresholds.

Getting Started Create your first App Monitor

Add an HTTP/HTTPS uptime monitor and start receiving downtime alerts.

API & Integrations Webhooks and third-party integrations

Send monitor and alert events to Slack, Teams, Discord, PagerDuty, and custom endpoints.

App Monitors & Uptime Pause monitors and schedule maintenance

Suppress alerts during deployments without deleting monitors.

Alerting & On-Call Set up on-call schedules

Rotate on-call responsibility daily or weekly and link schedules to alert rules.

App Monitors & Uptime Notification channels for App Monitors

Send uptime alerts to email, Slack, Teams, Discord, Telegram, SMS, webhooks, and ITSM.

Alerting & On-Call Runbooks for incident response

Attach step-by-step response guides to resources and alert rules.

Teams, Billing & Account Plans, checkout, and subscriptions

Compare plans, subscribe, and manage your billing history.

Getting Started Welcome to Track360 — platform overview

Understand the Track360 dashboard, sidebar sections, and how monitoring fits together.

Teams, Billing & Account Understanding plan limits and data retention

Learn what your plan includes and how long check data is stored.

Infrastructure Monitoring Monitor TCP/UDP services and ports

Check that critical ports like SSH, MySQL, Redis, or custom services are reachable.

App Monitors & Uptime SSL certificate and domain expiry monitoring

Get warned before TLS certificates or domain registrations expire.

Infrastructure Monitoring DNS record monitoring

Verify A, AAAA, MX, NS, TXT, and CNAME records match expected values.

Status Pages & Incidents Managing incidents

Understand App Monitor incidents vs Monitoring Incidents and how to resolve them.

Infrastructure Monitoring Cron job heartbeat monitoring

Ensure scheduled tasks run on time using HTTP heartbeat pings.

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