For assistance, contact our support team.
Whether you need help setting up monitors, have billing questions, or want to discuss enterprise plans — we are here to help.
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Dedicated support
Our team helps with setup, billing, integrations, and technical questions.
Fast response
We aim to reply to all inquiries within one business day.
Enterprise ready
Need custom SLAs, SSO, or on-prem deployment? Let us know.
Self-service
Find answers before you reach out
Many questions are answered in our product docs and pricing pages.
Question & Answer
Common support questions
Create a free account, add your first monitor, and configure alert channels. Most teams are up and running in under ten minutes.
Yes. Start with our free tier and upgrade anytime as your monitoring needs grow.
Yes. Track360 supports email, Slack, Microsoft Teams, Discord, Telegram, webhooks, and many other alert destinations.
Use the contact form above with your account email and invoice details. Our billing team will investigate promptly.