Alert escalation and snoozing

Alerting & On-Call Updated May 21, 2026 1 views

Alert escalation and snoozing

Route follow-up notifications and temporarily suppress noisy alerts.

Escalation

Configure escalation on an alert rule to send additional notifications to different channels if an alert remains unresolved after N minutes.

Snooze

Snooze an active alert rule for 30 minutes up to 24 hours to suppress notifications during known issues.

Cooldown & grouping

Cooldown prevents repeated alerts for the same condition within a time window. Grouping window combines related alerts into a single monitoring incident.

Related articles

Create infrastructure alert rules

Set metric thresholds on servers, services, DNS, ping, cron, and containers.

 Set up on-call schedules

Rotate on-call responsibility daily or weekly and link schedules to alert rules.

 Runbooks for incident response

Attach step-by-step response guides to resources and alert rules.
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